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How we're making a difference

Proud of our Admin

It’s not an admin fee. It’s our organising, developing, safeguarding, evaluating, accounting, transforming fee. Come, meet the faces of Human Appeal, and find out why we’re so proud of our admin fee.

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Just 9p of every £1 goes on admin

Our admin fee allows us to get your donation to where you intended, safely and ethically. It allows us to provide the best possible support - hiring experts to install safe, sustainable wells, homes, schools, and clinics. It allows us to raise more funds for even more impact, and it ensures our accounting and monitoring are ethical and transparent. It protects the people we help from harm, exploitation, and from COVID-19. Find out why we’re proud of our admin fee.

For every £1 you donate, 78p goes straight to our projects in 20 countries, transforming and empowering the most vulnerable communities and another 13p goes back into raising funds – this allows us to be ready to raise awareness at a moment’s notice when tragedy strikes.

Human Appeal helped a staggering 4,443,378 people in 2021, including over 2 million Palestinians, over 950,000 Yemenis, and some 350,000 people in Syria.

For over 30 years, we’ve been there for those who need us most, empowering communities, providing life-saving aid, connecting with those who support us, and campaigning for change. In those three decades, we’ve been that reliable charity that you can count on to steadily make sure your donations efficiently help those who need it most, allowing you to donate with complete confidence.

We’re so grateful to all our supporters for their generosity, which has been especially remarkable in this time of financial challenges. We’re committed to making sure all our funding is used efficiently and responsibly, so that we can make every penny count.

Despite the huge impact we have had over 3 decades, our projects always focus on quality, not quantity. They transform lives, giving the most vulnerable people the tools, facilities, and training to build brighter, sustainable futures - such as through drought-resistant farming, education projects for vulnerable children and orphans, and livelihood training for widows.

Our admin fee is a gamechanger

But there’s one game-changing element in all of our projects that guarantees quality across our projects, that allows us to hire water experts to build that well in the precise location of groundwater, that ensures that projects aren’t just stop-gaps, but work with the local community to understand their needs and provide them with the skills to meet those needs with dignity. What is that gamechanger? Our admin fee!

That 9% admin fee in each donation is not about taking part of your donation for ourselves; it’s about ensuring that every project is worthy of your donation, that it transforms communities, while protecting them from exploitation. Recently, it’s even what allows us to adapt each project to a world with COVID-19, protecting those we help from harm.

It keeps our staff efficient and accountable, allowing us to be transparent through internal auditing, oversight, and by publishing our finances to all regulators. That 9% is also what ensures that we’re able to safeguard the wellbeing of the vulnerable people we work with.

In short, our admin fee is what makes our projects effective, sustainable, appropriate, ethical, and safe.

We’ll always be committed to being transparent about how we use our admin fee. We consider the admin fee an Amanah – an Islamic trust that we have a moral responsibility to uphold – which we’re accountable to dispense responsibly to achieve tangible results. It’s also what helps us to stay accountable to our supporters, donors, partners, to the communities with which we work, and to Allah subhana wa ta’ala.

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How does it work?

When you donate £1, just 9p goes into keeping Human Appeal running.

Another 13p goes back into raising funds – this allows us to be ready to raise awareness at a moment’s notice when tragedy strikes. Between 2019 and 2021, we grew our income by a huge 186%, allowing us to support an extra 2.8 million people, by raising funds through that small 13 pence.

Finally, and most importantly, 78p out of every £1 you donate goes straight to helping the vulnerable people who need it most. If a charity doesn’t charge an admin fee, corners have to be cut and it’s the project quality, and those who are most in need of help who are put at risk.

Our admin fee keeps us accountable, safe, and ethical, and it allows us to find the most vulnerable people in an emergency, delivering life-saving aid to them quickly and efficiently.

We’re proud of the wonderful work that our admin fee does, and we hope you are too. Explore some of the ways it changes lives below, and donate to support the life-changing impact that our admin fee has.

Charity is a gift, offering endless mercy to those who give, as well as mercy to the vulnerable people who receive it. Our admin fee helps us to get your donation to where you intended it. That’s why we like to think of it as the stamp on the envelope of your mercy.

“Those who are merciful will be shown mercy by the Most Merciful. Be merciful to those on the earth and the One above the heavens will have mercy upon you.” (Tirmidhi)

Did you know that our admin fee is a Sadaqah Jariyah?

Sadaqah Jariyah – or ongoing charity – is a voluntary donation that benefits the community for years to come. Our admin fee qualifies as Sadaqah Jariyah because it helps to sustain our charitable work, guaranteeing that we can continue to help vulnerable people in the future.

“An admin fee that is a proven necessity for processing charity is included under the general proceed of Sadaqah Jariyah, because without it the charity wouldn’t be a sustainable model. Allah clearly says that Sadaqah is for people who are poor, in need, and those working to distribute it.”

Shaykh Hammadur Rahman Fahim – a graduate of Al-Azhar University and teacher at the European Institute of Islamic Sciences

Meet the super humans behind Human Appeal, and find out why we’re so proud of our admin fee.

Our main strategic aims and objectives for 2022

This year, we’re focusing on lasting, impactful projects with the help of our technical experts, who help us to implement safe, sustainable projects that create lasting change. Together, we’ll be expanding the countries we work in and strengthening our technical expertise in our core areas of work – water and sanitation, livelihood support, child protection, healthcare and food security.

In 2022, we’re working to help communities to have the resources and support to fulfil their potential and thrive, in a renewed effort to create sustainable, empowered change and a more just world.

This year, we’re also committed to further updating our safeguarding policies and renewing specialised training for all staff to improve their skills, our work, and the protection of people we work with.

Some of our key areas of focus include ensuring our income streams are sustainable and varied, improving the quality and efficiency of our projects, as well as assessing, preventing and addressing any risks in order to continuously improve.

We also want to offer greater value-for-money on our work and projects, and to nurture creativity and innovation in order to improve the scope, sustainability, and efficiency of our work.

We’re committing to continuing to improve the quality of our work by enhancing our monitoring and evaluation mechanisms, and by continuously and proactively monitoring and addressing any risks. We’ll be measuring our impact more keenly, and, consequently, identifying new ways to improve, helping us to design and implement more impactful projects in the future.

Change lives with our admin fee

Human Appeal helped a staggering 4,441,378 people in 2021

18,495 orphans sponsored

2.1 million received clean water in Gaza

1,640,831 people supported with health projects

2,504,868 people helped with clean water and sanitation

917,478 people received emergency food aid

Three years of achievements

We’re committed to being transparent to our supporters, and accountable to our promises.

That’s why we've launched our summarised Strategic Achievements report 2019-2021.

In it you’ll find details of our achievements for each year, which we’ve broken down into ten key areas, which are:

  1. Raising, securing, and growing a sustainable income
  2. Supporter acquisition and retention
  3. Brand boosting
  4. An innovative volunteer programme
  5. Improving the quality and efficiency of our work
  6. Staff development and satisfaction
  7. Risk identification and mitigation
  8. Value for money
  9. Developing a coherent interface with supporters and demonstrating beneficiary impact
  10. Nurturing creativity and innovation

Download our report now and examine the achievements you helped us to accomplish.

Download PDF

We hope you enjoyed getting to know more about how the small 9 pence admin fee changes lives. We’re proud of the punch that it packs, and we always encourage our donors to consider the ongoing power of the admin fee when they give. Donate to our admin fee and reap the blessings of this Sadaqah Jariyah for many years to come. If you have a comment, question, or any feedback, you can reach us via email or call our team on 0161 225 0225.

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